Ways To Pay

Pay By Phone

You may pay your bill via credit card or debit card by calling us at 888-999-0957. You can use our automated system by following the instructions provided to you when you call.

Stop By Our Building

You may pay your bill by stopping by the cashier’s window in our lobby located at our headquarters building along Rt. 13 in Greenwood. You may also use our drive-through pay window located on the north side of our building. Both areas are available for members to make payment Monday-Friday from 8 a.m. through 4:30 p.m. Payments can also be placed in a drop box located by our dirve-through window after normal business hours.

Pay Now With No Online Account

Click here to pay your bill without having to log into a Smarthub online account. You will need your account number found on your bill.

Set up an Online Smarthub Account

Click HERE to sign up for an online account with DEC, which will allow you to pay your bill, manage your payments, and even report a power outage. Once you sign up for an online Smarthub account, be sure to download our app, “DEC Connect.” Use your same login information to pay your bill or report an outage from your mobile device.

Mail Your Payment

Payments can be mailed to:
Delaware Electric Cooperative
P.O. Box 600
Greenwood, DE 19950

Bank Draft Authorization

With our Bank Draft Authorization (BDA) program, you don’t have to worry about writing a check and sending your payment to us every month. This convenient program automatically drafts your payment from your checking account. You save time and the cost of stamps and checks needed to pay your bill. Customers with accounts in good standing are eligible, including those on the Budget Billing Plan. Each month you will receive a message on your bill with the date, and the amount we will be drafting from your account. When you see this message on your payment stub, you no longer need to write a check, or mail a payment - it will be taken care of automatically! You may discontinue your participation by submitting a written notice to DEC, Attention Billing Dept.

Joining is easy! Click here to download, print and complete the form. Attach a voided check, or a copy of a check, for the account from which you want the funds drafted. Bring or mail these to Delaware Electric Cooperative, Attention Billing, P.O. Box 600, Greenwood, DE 19950, or simply complete and enclose with your payment. You can also sign up for Bank Draft by setting up a Smarthub account here. 

Credit Card Draft Authorization

With our Credit Card Draft Authorization program, you don’t have to worry about writing a check or sending your payment to us every month. This convenient program Automatically debits your payment from your Credit Card Account. Residential members with accounts in good standing are eligible, including those on the Budget Billing Plan. Each month you will receive a message on your bill with the date, and the amount we will be charging to your credit card. When you see this message on your payment stub, you no longer need to call in or mail a payment—it will be taken care of automatically! You may discontinue your participation by submitting a written notice to DEC, Attention Billing Dept.

Joining is easy! Click here to download, print and complete the form for the credit card account you want charged each month. Bring or mail to Delaware Electric Cooperative, Attention Billing, P. O. Box 600, Greenwood, DE 19950, or simply complete and enclose with your payment. You can also sign up for credit card draft by setting up a Smarthub account here.