DEC Breaks Reliability Record!

Three decades of energy infrastructure investments have paid off for Delaware Electric Cooperative. We are proud to announce 2022 was our most reliable year ever. Cooperative members are losing power less often and, when the power does go out, DEC employees are restoring service in record time. DEC reduced the number of outages per member by 20 percent in 2022 when compared to 2021.  On average, Co-op employees were also able to restore power five minutes faster in 2022. According to DEC president and CEO Rob Book, “We know that every minute counts when members lose power and our DEC family has spent decades replacing electrical equipment, upgrading power lines, and installing advanced devices across our distribution system that help to restore power faster. I’m proud of every employee for helping to improve our service to members and I hope those we power are pleased with the Co-op’s performance.” After a historic ice storm devastated DEC’s system in 1994, the Co-op has invested tens of millions of dollars in system improvements to protect our lines. Later this year, DEC expects to mark another important milestone: All Co-op substations and circuits will be outfitted with advanced self-healing technology that can sense problems with power lines and equipment, isolate the issues and restore power to member homes. The upgrades in technology should result in increased reliability for members.