Common Questions and Answers

A cooperative is a non-profit organization which is owned by those it serves. Delaware Electric Cooperative is owned by its members and works to keep rates affordable while providing reliable service.

We are asked this question a lot. The only way to become a Co-op member is to move into our service territory. We serve most of the rural areas of Kent and Sussex Counties. Before buying a home or property, be sure to ask your realtor is it served by the Co-op.

Capital credits are the Co-op’s profits or margins. Because we are a not-for-profit company, all profits are returned to members in the form of capital credits. Learn more about capital credits.

Follow these directions to start or transfer service. To transfer service, you’ll submit the form and then give us a call so we can provide you details about a possible deposit and other fees that you may be charged. You may reach Delaware Electric Cooperative at 855-332-9090.

You can report an outage by calling 855-332-9090 or log into your Smarthub account. Get detailed information on reporting an outage.

There are many different ways to pay your Delaware Electric Cooperative bill. Learn more.

“Beat the Peak” is a program that helps keep rates low by asking members to conserve energy during peak energy use times—periods when the Co-op is paying a lot more for power. Find out more about the program.

Yes, DEC offers a variety of grants to qualifying members who install renewable generation on their properties. Get more information about our grants.