Member Alert! Members will not be able to access their online DEC SmartHub accounts or use the DEC Connect app from 5:00 p.m. on Monday February 26th until about 3:00 a.m. on Tuesday February 27th. We apologize for this inconvenience as we upgrade our servers. If you need to report an outage during that time, please call 855-332-9090 and select option 1, or report your outage here: https://dec-trouble.sienatech.com/. The server upgrade is needed to ensure our Cooperative can continue to provide excellent service to our members.