Understanding Your Bill

Bill Terminology

Rate Schedule

Price used to calculate your bill. Our rates can be found online here or you may call to request a copy.

Delivery Charges

The delivery of electricity directly to a home or business. Your cooperative is responsible for maintaining the equipment to distribute the electricity, as well as delivering it to the membership. You cannot shop for this service.

Supplier Charges

The generation and transmission supplier of electricity that you have chosen. This service may be purchased from a competitive service provider.

Generation Charge

This is your cost, in kilowatt and kilowatt-hour measurements, for the generation supply of electricity from the competitive supply entity. These charges are paid to your cooperative, who then forwards these funds to the supplier.

Transmission Charge

A charge to recover the cost of those services related to the delivery of electricity by the Cooperative from supply sources through transmission facilities.

Power Cost Adjustment (PCA)

Appears under supplier charges on the right side of your bill. This charge is revised periodically to offset any increase or decrease in the cost of energy. Collection of this charge is a direct flow-thru from our power provider.

Demand Charge (kW)

Largest electrical use or highest “demand” for electricity averaged in any 15 minute period per billing period. Measured in kW (kilowatts). Charge is calculated based on cost per kW used.


Some meters are programmed to record energy at a slower rate due to the demand needed. Once the readings are obtained, the usage is increased by the programmed rate (multiplier).

Customer Charge

This charge remains the same each month. It provides for the cost of reading the meter, billing services and other related expenses.

Kilowatt-Hour (kWh)

A measurement of electrical energy. A kilowatt-hour equals 1,000 watts of energy used for one hour. One 100 watt light bulb burning for 10 hours consumes one kilowatt-hour.

Power Factor (P.F.)

Some rate classifications that include a demand charge require the member to maintain a minimum power factor (P.F.). If the minimum P.F. is not met, the demand reading is increased to the demand billed.

Billing Services

Levelized Billing

Balance your budget by only paying the rolling average of your last 12 months’ electric bills, keeping your bill about the same amount each month. Residential customers with favorable credit are eligible. You must have a zero balance to begin.

Green Power

Choose more earth-friendly forms of power from renewable resources like solar, wind, biomass and water. Members can subscribe to green power by purchasing a block(s) of 100 kWh per month. A small premium of 20 cents per block will be added to your bill. A portion of the revenue is used to further research and develop renewable resources. You may sign up for this program by contacting Customer Service.