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In the electric utility industry, reliability is a key indicator of success, and represents an organization’s ability to consistently provide power to the people and places it serves. At DEC, we pride ourselves on our ability to provide members with the most affordable and reliable electric service possible, and 2024 proved to be another banner year for the Co-op. Our team broke records last year, making 2024 our most reliable year ever! Members experienced 17% fewer outages and power was restored 10% faster compared to 2023. DEC continues to maintain reliability through the use of innovative technologies on our lines, such as our Distribution Automation (DA) system. DA helps our crews identify the site of an outage on our system and isolate it to ensure the least number of members are impacted. Another way we work to maintain reliability is through our vegetation management program. By proactively trimming and maintaining vegetation around our lines and equipment, the Co-op is better positioned to prevent outages before they occur. Clearing trees and brush also makes it easier for our crews to access equipment and restore power faster when outages do occur. In these and many other ways, DEC displays its commitment to "Keeping the Lights On."

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We are committed to providing safe, reliable and competitively priced energy services.

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