Kickstart Your DEC Member Experience!

At DEC, we believe in giving those we serve the tools they need to create a tailored member experience. A great way to kickstart the member experience is by signing up for an online SmartHub account. When members sign up, they will be able to manage their account from anywhere; whether they want to review their energy usage, pay their monthly bill or more. For those who are always on the go, downloading the DEC Connect app provides even more accessibility to their account and all its features, including the ability to report an outage. For up-to-date outage information and to learn more about how DEC restores power during outages, visit our online Outage Center. For those looking to save energy — and money — participate in our Beat the Peak program. By saving energy during peak alert times, when the cost to purchase power is the highest, members help the Co-op keep rates affordable for everyone. For more information on these and many other member resources, visit www.delaware.coop!